Cancellation Policy
• No fee will be applied for cancellations made before 8 a.m. on business day prior to reserved slot.
• Cancellations made at 8 a.m. or later of the previous business day of scheduled scans, will be charged 50% of the normal rate.
“Day of” Cancellations: charged 100% the normal rate.
Cancellations due to the following events charged 100% of normal rate:
• Cancellation due to subject incompatibility.
• Cancellation due to late arrival (15 minute grace period before being charged for late arrival. An open slot on the same day can be used to avoid cancellation fee.)
Possible Cancellation Fee Remediations:
• Communicate with subjects as often as possible.
• Provide alternate directions to MRRC (see Karinne or Assim)
• Request additional funds to cover subject “no shows”.
• Request annual accounting from MRRC of total Cancellation Fees paid.
• Request Supplements (NOTE: may also pay for Image Analysis)
Reminders:
- Accompaniment - Subjects must be accompanied at all times by a project-related individual (research coordinator, investigator, post-doc, etc.).
- Safety Screen Rules - ONLY MRRC STAFF can accept, initial or interpret a subject safety screening form.
- All projects must have active IRB approval - a copy of the active approval letter must be in possession of the MRRC.